KEYSTACK WORKSPACE / CHAT

Agent chat

Talk by text or start an available digital-avatar session.
Live S Sana (design research)parent owner
Conversations

Agent chat

Talk by text or start an available digital-avatar session.

0 AVAILABLE No available agents · connect a provider or wait for approval
Can’t start this conversation provider_not_connected

The agent needs a provider key connected before it can answer. Every message is sent through your own workspace’s provider connection, and this workspace has none — so the request is refused before the agent ever sees it.

Go to Account → AI connections
… and the agent is still waiting for approval

Both walls can be true at the same time. Connecting a provider key clears the one above; it does not clear this one. A newly hired agent stays in pending_approval until an EmuBrain operator approves it.

Cleared by: operator on emubrain.com — a different surface entirely, which you don’t have access to.
PENDING APPROVAL
💬 Select an agent

Choose an active agent to begin a text conversation or an approved video session.

READY
Text mode
Provider connected and agent approved — the same screen, with both walls cleared.

Private Tavus video appears only for agents with an approved video profile.