KEYSTACK WORKSPACE / CHAT
Agent chat
Talk by text or start an available digital-avatar session.
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Sana (design research)parent owner
Conversations
Agent chat
Talk by text or start an available digital-avatar session.
0 AVAILABLE
No available agents · connect a provider or wait for approval
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Can’t start this conversation
provider_not_connected
The agent needs a provider key connected before it can answer. Every message is sent through your own workspace’s provider connection, and this workspace has none — so the request is refused before the agent ever sees it.
Go to Account → AI connections
⏳
… and the agent is still waiting for approval
PENDING APPROVAL
Both walls can be true at the same time. Connecting a provider key clears the one above; it does
not clear this one. A newly hired agent stays in
pending_approval until an EmuBrain
operator approves it.
Cleared by:
operator
on emubrain.com
— a different surface entirely, which you don’t have access to.
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Select an agent
Choose an active agent to begin a text conversation or an approved video session.
READY
Text mode
Provider connected and agent approved — the same screen,
with both walls cleared.
Private Tavus video appears only for agents with an approved video profile.